Privacy Policy
Last updated: March 4, 2026
Welcome to Vision Hair ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Vision Hair (the "App").
1. Information We Collect
1.1 Information You Provide
- Account Information: If you create an account, we may collect your name, email address, and profile preferences.
- Photos: You may provide photos (selfies) to use the hairstyle try-on features. These photos are processed locally on your device and are not uploaded to our servers unless you explicitly choose to share or save them to a cloud feature.
- Feedback & Support: If you contact us, we may collect your name, email, and the content of your message.
1.2 Information Collected Automatically
- Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
- Usage Data: Features used, time spent in the app, crash reports, and performance data.
- Analytics: We use anonymized analytics to improve app performance and user experience.
2. How We Use Your Information
- Provide, maintain, and improve the App's features and services.
- Process your hairstyle, color analysis, and face shape analysis requests on-device.
- Send you important updates, notifications, and promotional communications (with your consent).
- Respond to customer support inquiries.
- Analyze usage trends to improve user experience.
- Comply with legal obligations.
3. Photo Processing & AI
Vision Hair uses AI technology to apply virtual hairstyles, colors, and effects to your photos. Key points about photo processing:
- Photos are processed on your device whenever possible.
- We do not store, sell, or share your photos with third parties.
- If cloud processing is required for certain features, photos are encrypted in transit and deleted from our servers immediately after processing.
- We do not use your photos to train our AI models without your explicit consent.
4. Data Sharing & Disclosure
We do not sell your personal information. We may share information only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating the App (e.g., analytics, hosting), bound by confidentiality agreements.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you explicitly opt in to share information.
5. Data Security
We implement industry-standard security measures, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security audits. However, no method of electronic storage or transmission is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Photos processed on-device are not retained by us. You can delete your account and associated data at any time through the App settings.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data.
- Portability: Request a portable copy of your data.
- Opt-Out: Opt out of marketing communications at any time.
- Restriction: Request restriction of processing in certain circumstances.
To exercise these rights, contact us at privacy@visionhair.app.
8. Children's Privacy
Vision Hair is not intended for children under 13 (or under 16 in the EU/EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
9. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
10. International Transfers
If you use the App from outside the country where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the App or sending you a notification. Your continued use of the App constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@visionhair.app